TERMS OF SERVICE
Last Updated: September 7, 2026
Welcome to Valper Home Solutions. These Terms of Service govern purchases, orders, and use of the products and services offered through the Valper Home Solutions website.
By placing an order through our website, requesting a custom project, or purchasing products or services from Valper Home Solutions LLC, you agree to these Terms of Service.
1. COMPANY INFORMATION
Valper Home Solutions LLC manufactures outdoor kitchen cabinetry and related products.
Our cabinetry is manufactured using an aluminum structural system with different exterior finish options depending on the product and configuration selected.
Product availability, finishes, configurations, specifications, pricing, and services may vary by product or project.
2. ONLINE ORDERS
Customers are responsible for reviewing all information associated with their order before completing a purchase, including:
- Product and module configuration
- Dimensions
- Material and finish
- Color
- Opening system, when applicable
- Quantity
- Shipping information
- Appliance information or specifications when applicable
Submitting an order constitutes the customer’s approval of the selections and information provided with that order.
3. PAYMENT
Modular products purchased through the Valper Home Solutions website require 100% payment at the time the order is placed.
An order is not considered confirmed until the required payment has been successfully processed.
Custom projects, professional orders, contractor orders, installation services, or other projects quoted separately may be subject to payment terms stated in the applicable estimate, invoice, proposal, or agreement.
4. PRICING
Prices displayed on the website are subject to change without prior notice.
The price applicable to an order is the price presented and accepted at the time the order is completed, subject to correction of obvious pricing, technical, or system errors.
Unless specifically stated otherwise, product pricing does not automatically include services or products such as countertops, appliances, plumbing, electrical work, installation, delivery, or other third-party services.
Any applicable shipping charges, taxes, additional services, or other charges will be displayed or communicated when applicable.
5. 48-HOUR CANCELLATION PERIOD
Online modular cabinetry orders may be canceled within 48 hours from the time the order is placed.
For an eligible cancellation within this period, Valper Home Solutions will issue a refund of the amount received by Valper and will not impose a Valper cancellation fee.
Third-party payment processing fees, financing charges, transaction fees, or other amounts retained or determined to be non-refundable by Stripe, Affirm, another financing provider, card processor, bank, or other third-party payment provider are outside Valper’s control and may not be refundable by Valper Home Solutions.
6. FINAL SALE AFTER 48 HOURS
After the 48-hour cancellation period, modular cabinetry orders are considered FINAL SALE.
After this period:
No cancellations and no returns are accepted.
Because cabinetry may be manufactured, prepared, configured, finished, or allocated specifically for an individual order, customers should carefully verify their selections before placing an order.
A damaged or defective replaceable component is handled under Valper’s replacement, shipping, or warranty procedures and does not automatically constitute grounds for returning the complete cabinet, module, or order.
7. ORDER CHANGES
Requests to modify an order should be submitted as soon as possible.
Changes requested during the initial 48-hour period are subject to Valper’s ability to accommodate the requested modification.
Once production or preparation has begun, changes may not be possible. If Valper agrees to a requested change, additional material, fabrication, labor, shipping, or other costs may apply.
Valper must approve any modification before it becomes part of the order.
8. PRODUCT DIMENSIONS AND CONFIGURATIONS
Customers are responsible for confirming that the products ordered are appropriate for their intended location, dimensions, layout, and application.
Published dimensions may refer to the cabinetry or module itself and should not be interpreted as measurements for appliances, countertops, utility connections, clearances, or other third-party products unless specifically stated.
Customers should verify site conditions before ordering.
9. APPLIANCES AND CUSTOM CUTOUTS
Unless expressly included in the product description, BBQ grills, refrigerators, side burners, sinks, ice makers, and other appliances are not included with Valper cabinetry.
When Valper provides a custom cabinet opening or cutout for an appliance, the customer must provide the exact appliance brand, model, manufacturer specifications, required dimensions, and other information requested by Valper.
Nominal appliance dimensions do not necessarily represent manufacturer-required cutout dimensions.
Valper is not responsible for incompatibility resulting from incorrect, incomplete, or subsequently changed appliance information supplied by the customer or a third party.
10. PRODUCT FINISHES AND APPEARANCE
Actual product appearance may vary slightly from photographs, renders, digital displays, samples, or website images because of lighting, screen settings, manufacturing characteristics, material texture, pattern, grain, and other normal variations.
Materials with patterns, textures, or wood-inspired finishes may exhibit natural or manufactured variation between panels and components.
Customers should select finishes based on the actual available Valper material options for the product being ordered.
11. SCRATCHES, COSMETIC DAMAGE AND REPLACEABLE COMPONENTS
Valper Home Solutions does not accept the return of an entire cabinet, module, or kitchen solely because an individual component has a scratch, cosmetic issue, shipping damage, or other condition that can reasonably be corrected through repair or replacement of the affected component.
Depending on the circumstances, replaceable components may include doors, drawer fronts, panels, hardware, or other individual components.
If Valper determines that the issue resulted from an error or condition for which Valper Home Solutions is responsible, Valper will provide the appropriate replacement component at no cost to the customer, including applicable shipment of that replacement component.
Valper may provide instructional videos, written instructions, or other reasonable guidance to assist with straightforward component replacement when appropriate.
12. REPORTING A PRODUCT ISSUE
Customers requesting assistance for damaged, incorrect, or potentially defective products may be required to provide:
- Order number
- Photographs of the product
- Photographs of the packaging when relevant
- Video showing the issue when appropriate
- Description of the affected component
- Any other information reasonably necessary to evaluate the claim
Customers should retain the product and relevant packaging until Valper provides instructions regarding the claim.
Damage related specifically to transportation will also be subject to the Shipping & Delivery Policy.
13. CUSTOMER OR THIRD-PARTY DAMAGE
Valper is not responsible for damage caused by circumstances outside Valper’s responsibility, including improper handling, incorrect installation, unauthorized modification, misuse, accidents, improper maintenance, or damage caused by customers, installers, contractors, carriers, or other third parties, except where otherwise required by applicable law or covered by an applicable Valper warranty or shipping claim.
14. INSTALLATION
Installation is not included unless it is specifically stated in the customer’s order, invoice, estimate, or product description.
When cabinetry is delivered for installation by the customer or a third-party installer, that person or company is responsible for following appropriate installation procedures and verifying site conditions.
Plumbing, electrical work, gas connections, countertop fabrication, appliance installation, and other specialized trades are not included unless specifically stated in writing.
15. SHIPPING AND DELIVERY
Shipping availability, freight requirements, delivery services, shipping charges, customer responsibilities, transit damage procedures, and other delivery conditions are governed by the separate Shipping & Delivery Policy.
Production time and carrier transit time are separate periods.
Delivery estimates provided by a carrier are estimates and may be affected by destination, weather, transportation conditions, carrier operations, and circumstances outside Valper’s reasonable control.
16. WARRANTY
Products covered by a Valper warranty are subject to the terms, exclusions, limitations, and claim procedures contained in the applicable Warranty Policy.
Valper currently provides a 10-year warranty on its aluminum construction and King StarBoard® components, subject to the terms and exclusions of the applicable warranty.
This statement should not be interpreted as extending the same 10-year warranty to every material, appliance, accessory, third-party product, or service sold or used in connection with a Valper project.
17. THIRD-PARTY PRODUCTS AND SERVICES
Certain orders may involve products or services manufactured, supplied, processed, financed, transported, or otherwise provided by third parties.
Third-party products may be subject to the manufacturer’s own warranty and terms.
Third-party payment processors, financing providers, shipping carriers, appliance manufacturers, countertop providers, contractors, and other service providers operate under their own applicable terms and policies.
18. WEBSITE INFORMATION
Valper Home Solutions makes reasonable efforts to present accurate product descriptions, images, specifications, availability, and pricing.
However, typographical errors, technical errors, incorrect pricing, outdated information, or other unintended errors may occasionally occur.
Valper reserves the right to correct such errors and contact the customer when an error materially affects an order.
19. INTELLECTUAL PROPERTY
The Valper Home Solutions name, branding, website content, product photography, graphics, designs, text, videos, and other proprietary materials may be protected by applicable intellectual property laws.
Nothing on this website grants permission to reproduce, distribute, commercially exploit, or represent Valper proprietary materials as belonging to another person or company without authorization.
20. ACCEPTABLE USE OF THE WEBSITE
Users may not use the Valper website for unlawful activity, fraudulent transactions, attempts to interfere with website operation or security, unauthorized access, or other activities that violate applicable law or the rights of Valper or third parties.
21. LIMITATION OF RESPONSIBILITY
To the extent permitted by applicable law, Valper Home Solutions will not be responsible for indirect, incidental, or consequential losses arising from circumstances outside Valper’s reasonable control.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited under applicable law.
22. GOVERNING LAW
These Terms and transactions with Valper Home Solutions LLC are governed by applicable laws of the State of Florida and the United States, without limiting any mandatory consumer rights that may apply.
23. CHANGES TO THESE TERMS
Valper Home Solutions may update these Terms of Service periodically.
Changes will be published on this page with an updated revision date. Changes do not retroactively alter the terms of an order already accepted except where required by law or mutually agreed upon.
24. RELATED POLICIES
These Terms should be read together with Valper’s:
Shipping & Delivery Policy
Returns & Cancellations Policy
Warranty Policy
Privacy Policy
If a specific written estimate, invoice, contract, or project agreement contains additional terms applicable to a particular transaction, those specific terms may also apply to that transaction.
25. CONTACT
Questions regarding these Terms of Service or an existing order may be directed to:
Valper Home Solutions LLC
Email: sales@valperhomesolutions.net
Website: valperhomesolutions.net