PRIVACY POLICY

Last Updated: September 7, 2026

Valper Home Solutions LLC (“Valper,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, requesting information, applying for professional access, or otherwise interacting with us.

This Privacy Policy explains how we may collect, use, disclose, and protect personal information in connection with valperhomesolutions.net, our products, services, communications, and online store.

By using our website or providing information to Valper, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with Valper, we may collect information including:

Full name
Company name
Billing address
Shipping address
Email address
Telephone number
City and state
Order information
Products and configurations selected
Shipping information
Business information submitted through our Professional Program
Messages and inquiries
Project information
Photographs or other information voluntarily provided for a project or customer-service request
Website usage and technical information
Other information you voluntarily provide to us

We collect only information reasonably related to operating our business, fulfilling orders, providing customer service, processing professional inquiries, improving our website, and performing other legitimate business activities.

2. INFORMATION COLLECTED WHEN YOU PLACE AN ORDER

When you purchase products through the Valper website, we may collect information necessary to process and fulfill your order, including:

Name
Contact information
Billing information
Shipping address
Products purchased
Product selections
Order value
Shipping method
Transaction status
Order history

This information may be processed through our e-commerce platform and appropriate service providers to complete the transaction.

3. PAYMENT INFORMATION

Valper uses third-party payment providers to process electronic transactions.

Depending on the payment method selected, payment processing may involve providers such as Stripe or an available financing provider such as Affirm.

Payment card information may be entered directly into secure systems operated by our payment-processing providers.

Valper does not need to receive or store the complete payment card number when payment information is processed directly by the applicable payment provider.

Payment providers maintain their own privacy, security, and data-processing practices.

4. FINANCING SERVICES

If financing or a buy-now-pay-later payment option is available and selected, the customer may be required to provide additional information directly to the applicable financing provider.

The financing provider may independently determine:

Eligibility
Approval
Credit terms
Payment schedule
Identity-verification requirements
Other financing conditions

Information submitted directly to a financing provider is also governed by that provider’s privacy policy and terms.

Valper does not control independent financing approval decisions.

5. SHIPPING AND DELIVERY INFORMATION

To fulfill and deliver orders, Valper may share necessary information with shipping and transportation providers.

This information may include:

Recipient name
Delivery address
Telephone number
Email when required
Shipment details
Package dimensions and weight
Delivery instructions

For example, shipping information may be provided to FedEx or another carrier selected for the applicable shipment.

Carriers process information according to their own privacy policies and operational requirements.

6. PROFESSIONAL PROGRAM INFORMATION

Businesses and professionals requesting access to the Valper Professional Program may provide information including:

Full name
Company name
Business email
Telephone number
City
State
Service area
Business type
Estimated project volume
Website or social-media information
Products or services of interest
Information about their company or project

Valper may use this information to review the request, communicate with the applicant, determine appropriate professional-program information, and develop potential business relationships.

Submitting a Professional Program application does not guarantee acceptance, pricing eligibility, credit, dealer status, or any other commercial arrangement.

7. CONTACT FORMS AND ESTIMATE REQUESTS

When you submit a contact form, estimate request, professional inquiry, or similar form, we may collect the information you voluntarily provide.

This information may be used to:

Respond to your inquiry
Prepare an estimate
Discuss your project
Provide product information
Contact you regarding requested services
Follow up regarding an existing inquiry
Provide customer support

8. WHATSAPP AND OTHER COMMUNICATION SERVICES

Our website may provide links or buttons that allow users to communicate with Valper through WhatsApp or other third-party communication services.

When you choose to communicate through a third-party service, information you provide through that service may also be processed according to the third party’s privacy policy and terms.

Valper may retain relevant business communications when reasonably necessary for customer service, project management, order records, or other legitimate business purposes.

9. HOW WE USE PERSONAL INFORMATION

Valper may use personal information to:

Process orders
Process or facilitate payments
Manufacture and prepare products
Coordinate shipping and delivery
Provide order updates
Respond to questions
Prepare estimates
Provide customer support
Process cancellation or warranty requests
Investigate shipping claims
Provide replacement components
Administer our Professional Program
Maintain business and transaction records
Improve our products, services, and website
Prevent fraud and unauthorized transactions
Protect our website and business
Comply with legal and regulatory obligations
Enforce applicable agreements and policies
Communicate with customers about their transactions or requests

10. MARKETING COMMUNICATIONS

Where permitted by applicable law, Valper may send marketing or promotional communications to individuals who have provided appropriate contact information or consent.

Marketing communications may include information about:

Valper products
New collections
Outdoor kitchen solutions
Promotions
Professional programs
Company news
Related products or services

Recipients may opt out of marketing emails using the unsubscribe method provided in the communication when applicable.

Opting out of marketing communications does not prevent Valper from sending transactional or service-related communications necessary for an order, account, warranty request, shipment, or other existing business relationship.

11. TEXT MESSAGES AND MOBILE COMMUNICATIONS

If Valper offers SMS or other mobile messaging and a customer voluntarily enrolls or provides the required consent, Valper may use the provided telephone number for the purposes described at the time of enrollment.

Consent to receive marketing text messages is not required as a condition of purchasing Valper products unless otherwise expressly permitted by applicable law.

Message and data rates may apply according to the customer’s mobile provider.

Users may follow the applicable opt-out instructions provided with the messaging service.

12. COOKIES AND SIMILAR TECHNOLOGIES

The Valper website may use cookies and similar technologies necessary to operate and improve the website.

These technologies may support functions such as:

Shopping cart operation
Checkout
Website security
Remembering user preferences
Session management
Website performance
Analytics
Understanding website usage
Advertising or marketing functionality when enabled

Some cookies may be necessary for the website and online store to function properly.

Other cookies may be controlled by third-party services used on the website.

13. ANALYTICS AND WEBSITE USAGE

Valper may use website analytics or similar technologies to better understand how visitors interact with our website.

Information collected may include:

Pages visited
Approximate location based on technical information
Device type
Browser type
Referring source
Time spent on pages
Interactions with website features
Other technical or usage information

This information may be used to improve website performance, navigation, content, marketing, and customer experience.

14. ADVERTISING TECHNOLOGIES

When advertising or marketing technologies are enabled on the Valper website, third-party services may use cookies, pixels, tags, or similar technologies to measure advertising performance or help deliver relevant advertising.

The availability of privacy controls for these technologies may depend on the visitor’s location and applicable law.

Users may also have privacy controls available through their browser, device, or the applicable third-party service.

15. E-COMMERCE PLATFORM

The Valper website uses e-commerce technology to manage products, orders, checkout, shipping options, and related store functionality.

Information necessary to operate the online store may be stored and processed through our website, hosting environment, e-commerce software, and related service providers.

16. WHEN WE MAY SHARE INFORMATION

Valper may share personal information when reasonably necessary with service providers that help us operate our business, including:

Payment processors
Financing providers
Shipping carriers
Freight providers
Website hosting providers
E-commerce technology providers
Email and communication providers
IT and security providers
Professional advisers
Contractors or service providers involved in fulfilling an applicable customer request

We may also disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, protect our rights, investigate fraud, or protect customers and others.

17. WE DO NOT SELL PERSONAL INFORMATION FOR MONEY

Valper does not sell customer personal information for monetary compensation.

Certain advertising or analytics technologies, if used, may be treated as “sharing,” “targeted advertising,” or similar activity under particular U.S. state privacy laws even when no money is exchanged.

Where applicable law provides specific rights regarding such activities, Valper will honor applicable legally required requests.

18. DATA SECURITY

Valper takes reasonable administrative, technical, and organizational measures intended to protect personal information under our control.

We also use third-party providers for services such as payment processing, hosting, e-commerce, and transportation.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should protect their own passwords, devices, email accounts, and other credentials used when interacting with online services.

19. DATA RETENTION

Valper may retain personal information for as long as reasonably necessary for purposes including:

Completing transactions
Maintaining order records
Customer service
Warranty administration
Shipping claims
Accounting and tax records
Fraud prevention
Legal compliance
Resolving disputes
Enforcing agreements
Maintaining legitimate business records

Retention periods may vary depending on the type of information and applicable legal or business requirements.

20. CHILDREN’S PRIVACY

The Valper website and products are intended for adults and are not directed to children under 13.

Valper does not knowingly seek to collect personal information from children under 13 through its commercial website.

If we become aware that personal information from a child has been collected in circumstances requiring deletion under applicable law, we will take reasonable steps to address the information.

21. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

Access to certain personal information
Correction of inaccurate information
Deletion of certain information
Information regarding how personal information is used
Opt-out of certain marketing communications
Other privacy rights provided by applicable law

Not every right applies in every circumstance.

Valper may need to verify your identity before processing certain privacy requests.

22. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where such laws apply to Valper and the particular request, Valper will process eligible requests in accordance with applicable requirements.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

23. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links or integrations involving third-party websites or services.

Examples may include payment providers, financing providers, carriers, social-media platforms, WhatsApp, or other external services.

Valper does not control the independent privacy practices of third-party websites or services.

Users should review the applicable third party’s privacy policy when interacting directly with that service.

24. BUSINESS TRANSFERS

If Valper undergoes a merger, acquisition, financing transaction, reorganization, sale of assets, or other business transaction, information associated with the business may be transferred as part of that transaction where permitted by law.

Any successor handling personal information would remain subject to applicable privacy requirements.

25. LEGAL DISCLOSURES

Valper may preserve or disclose information when reasonably necessary to:

Comply with applicable law
Respond to valid legal process
Protect Valper’s rights or property
Enforce agreements
Prevent or investigate fraud
Protect the security of our website
Protect customers, employees, or other individuals
Respond to governmental or regulatory requirements

26. INTERNATIONAL VISITORS

Valper primarily conducts its commercial activities in the United States.

Visitors accessing the website from outside the United States acknowledge that information may be processed or stored in the United States or other locations used by our service providers, subject to applicable law.

Product shipping availability remains subject to Valper’s Shipping & Delivery Policy.

27. CHANGES TO THIS PRIVACY POLICY

Valper may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, service providers, or legal requirements.

When this policy is updated, the revised version will be published on this page with an updated Last Updated date.

28. RELATED POLICIES

This Privacy Policy should be read together with Valper’s:

Terms of Service
Shipping & Delivery Policy
Returns & Cancellations Policy
Warranty Policy

29. CONTACT US

For privacy questions or requests regarding personal information, contact:

Valper Home Solutions LLC
5929 Youngquist Rd, Ste 7
Fort Myers, FL 33912
Email: sales@valperhomesolutions.net
Website: valperhomesolutions.net

Please include enough information for us to understand and respond to your request. Valper may request reasonable information to verify identity before fulfilling certain privacy requests.